1. These Terms and Conditions of Claim are governed by all purchases of tickets to the Bachata Magic Festival 2020 (hereinafter referred to as the "Action") made through the sales website of www.bachata-magic.com.
2. Tickets can only be purchased through the website: www.bachata-magic.com, in the TICKETS section. The payment options that can be chosen are between a bank transfer or instant payment by card. The customer is required to follow the above procedure and payment terms when purchasing tickets.
3. The prices of each ticket can be found on the website: www.bachata-magic.com in the TICKETS section. The cost of the ticket depends on the specific time period of purchase and type of tickets.
4. For the reason stated in paragraph § 1837, letter j) of the Civil Code, it is not possible to withdraw from the purchase of the ticket according to the procedure of paragraph § 1829 of the Civil Code (withdrawal within 14 days without providing a reason), as in this case it falls under the contract for the use of free time and completion (participation in the Action for which the ticket entitles) provided at a specified date or time.
5. All claims for tickets purchased on www.bachata-magic.com are governed by these Terms of Business and Claim Rules.
6. Paid admission is irreversible. Entry (full-pass) is transferable to another person only.
7. The ticket purchased can be exchanged until March 20, 2020.
8. Tickets can only be exchanged for the same type. This means a full-pass leader for a full-pass leader, a full-pass follower for a full-pass follower and a full-pass couple for a full-pass couple.
9. Only the ticket owner can exchange the ticket through an e-mail confirmation, in this e-mail, the ticket number, name of the new owner and his / her email must be mentioned.
10. If the Action is entirely cancelled, the customer who purchased the ticket and provided his / her contact (e-mail) will be notified that the Action is cancelled through this contact information.
11. If Bachata Magic is terminated completely, the customer will be refunded free of charge in full.
12. 12. Any complaints and any queries must be delivered without any delay via e-mail to firstname.lastname@example.org.
Bachata Magic z.s.
Registered: Hrdličkova 2174, 148 00, Praha
Identification number of person/business: 05757321